Privacy Policy

Effective Date: May 19, 2026

This Privacy Policy explains how Whatsgro collects, uses, stores, and protects personal and business-related information when you access our website, software, communication tools, or related services.

1. Information We Collect

We may collect information such as your name, email address, phone number, company details, billing information, login activity, account settings, communication records, message templates, uploaded media, contact data, usage logs, and technical information such as IP address, browser type, device details, and system activity.

2. How We Use Information

We use collected information to provide and improve the service, create and manage accounts, process subscriptions and billing, enable communications, provide customer support, monitor platform usage, ensure security, prevent misuse, comply with legal obligations, and enhance product functionality.

3. Contact and Messaging Data

If you use Whatsgro to store leads, customers, or other contact information, you remain responsible for ensuring that such data has been collected lawfully and that you are authorized to process and communicate with those individuals. We process such data only to provide the services requested by you.

4. Third-Party Integrations

Whatsgro may connect with third-party providers such as WhatsApp, Meta, payment gateways, hosting providers, email systems, analytics services, and other external platforms. Information processed through such services may also be subject to their own privacy policies and terms.

5. Data Sharing

We do not sell your personal information. We may share data only where reasonably necessary to operate the platform, process payments, enable service integrations, comply with legal requirements, enforce our terms, protect the platform, or respond to lawful requests from authorities.

6. Data Storage and Security

We use reasonable administrative, technical, and operational measures to protect the information under our control. However, no system can be guaranteed to be completely secure, and you acknowledge that electronic transmission and storage involve inherent risks.

7. Data Retention

We retain data for as long as necessary to provide the service, maintain records, resolve disputes, comply with legal obligations, enforce agreements, or support legitimate business operations. Certain logs, communications, or backups may remain retained for operational or legal purposes.

8. Cookies and Technical Data

We may use cookies, session tools, and similar technologies to maintain login sessions, improve user experience, analyze usage, and support core platform functionality.

9. Your Responsibility

You are responsible for protecting your account credentials and for ensuring that your own privacy notices, customer disclosures, and consent practices are legally sufficient for the way you use Whatsgro.

10. Demo, Trial, and Paid Service Clarification

We may provide demo or trial access to help users and vendors evaluate the platform before purchase. Once a paid plan or service is purchased, the service remains subject to our non-refundable billing policy as described in the applicable terms.

11. Children’s Data

Whatsgro is not intended for use by children without lawful authority or required supervision. If you process data relating to minors through the platform, you are solely responsible for ensuring lawful collection, consent, authorization, and compliance with applicable regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will become effective when published on the platform or website.

13. Contact

If you have questions about this Privacy Policy or your data usage on the platform, you may contact us through the support or contact information made available on Whatsgro.